At Kalakariyan, customer satisfaction is important to us. If you are not satisfied with your purchase, you may request a return under the following conditions.
1. Return Window
Returns or exchanges are allowed within 10 days of product delivery.
2. Return Process
To initiate a return:
1.Contact us via email or phone.
2.Provide your order details.
3.Upload clear images of the product.
4.Select the reason for return.
3. Return Reasons
You may request a return for the following reasons:
•Size or fit issue
•Wrong product received
•Wrong color received
•Damaged product
•Product not as described
Our return process follows a system similar to leading marketplaces like Amazon to ensure transparency and ease for customers.
4. Product Condition
Returned products must:
•Be unused and unwashed
•Have original packaging intact
•Include all tags and accessories
5. Refund Process
Once the returned product is received and inspected:
•The refund will be processed within 5-7 business days.
•Refunds will be issued to the original payment method.
6. Exchange Option
Customers may also choose to exchange the product for another size or product, subject to availability.
7. Contact Us
For return or refund requests, please contact:
Email: kalakarikurtas@gmail.com
Phone: 7042333200